Here is a list of applications or 3rd party technologies that our IT Team cannot support. We will continue to add to this list. We invite you to add comments to help us refine and maintain this list.
Thank you!
| Application Name | Support Contact | Helpful details |
| GE Centricity Business (CB) | McKesson Help Desk |
https://ppmshare.pinnaclepartnersmed.com/Pages/McKesson.aspx McKCBSupport-USAP@McKesson.com | 844-805-2833 |
| EMR | USAP IT and CS Support |
USAP IT: Password and print issues CS Support (cssupport@usap.com): all other issues (that are not password reset or print issues) |
| IDX | USAP IT and E-D |
USAP IT: Password reset and print issues E-D (USAP_DTX_AnesthesiaED@usap.com): all other issues (that are not password reset or print issues) |
| Apogee | CS Support | cssupport@usap.com |
| 835 Direct | E-D | USAP_DTX_AnesthesiaED@usap.com |
| Concur | HR and Finance | HR team creates Concur login; Finance team for approvals and questions |
| DataLink | E-D | USAP_DTX_AnesthesiaED@usap.com |
| Exponent HR | Exponent | support@exponenthr.com | 866.612.3200 |
| FaxPress | USAP IT | |
| Mediastreams | E-D | USAP_DTX_AnesthesiaED@usap.com |
| ShoreTel | USAP IT | |
| WebERA | E-D | USAP_DTX_AnesthesiaED@usap.com |
| Credit Card Proessing | USAP IT | USAP IT: for account creation, updates, password reset |
| SharePoint | USAP IT | |
| WebNow | USAP IT and McKesson |
USAP IT: if you cannot see the login screen McKesson Help Desk(McKCBSupport-USAP@McKesson.com | 844-805-2833): all other issues
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